I’ve long talked about the Michael’s Guide section of my site. It includes some instructions and tips on how to help you fix your own computer including an extensive section on viruses and spyware.
While I still believe that a lot of systems can be cleaned by end users, I’ve recently come upon a few systems that were so badly infected that there is no way that the average user could fix them short of reformatting the hard disk (which would result in data loss.)
If you feel you are in this situation, please contact me and I’d be glad to quote you a price on fixing your system. I’ll remove any spyware and viruses, install software to prevent future infections, update Windows with all current patches and updates and more. My prices are reasonable because I consider this a service to the computing community as a whole since infected computers on the internet hurt everyone.